CAPM (Certified Associate in Project Management) Practice Exam

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Study for the Certified Associate in Project Management Exam with practice questions and answers. Enhance your understanding of project management principles and strategies to excel in the exam!

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What causes internal failure costs?

  1. Defects found before the product reaches the customer

  2. Investments in new technologies

  3. Launching a new marketing campaign

  4. Training new employees

The correct answer is: Defects found before the product reaches the customer

Internal failure costs are costs incurred due to defects found before the product reaches the customer. These costs include rework, scrap, and retesting of products to ensure they meet quality standards before being delivered to customers. Investments in new technologies (option B), launching a new marketing campaign (option C), and training new employees (option D) are not directly related to internal failure costs. The correct answer is option A because it specifically addresses the consequences of defects identified internally before reaching the customer.