CAPM (Certified Associate in Project Management) Practice Exam

What are considered enterprise env factors that can affect manage communications?

1. Policies, Procedures, Processes regarding comm management

2. Org culture/structure, Govt/industry standards, PMIS

3. Communication technology, Communication models

4. Project communications, Project management plan updates

The correct answer is: Org culture/structure, Govt/industry standards, PMIS

Enterprise environmental factors refer to the set of internal and external conditions surrounding an organization that can potentially impact its project management processes and outcomes. Some examples of these factors include the organization's culture and structure, government and industry standards that need to be followed, and the availability and usage of project management information systems (PMIS). Option B includes all of these elements, making it the most suitable option. Option A focuses more on the policies, procedures, and processes related to communication management, which are important but not the only factors that can affect project communication. Option C only includes communication technology and models, which are tools and techniques rather than environmental factors. Option D specifically mentions project communications and management plan updates, which are important outputs of communication management, but do not encompass all the potential enterprise environmental factors at play. Therefore, option B is the best answer as it covers a wider and more accurate range of factors that can impact communication management in an enterprise setting.