CAPM (Certified Associate in Project Management) Practice Exam

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Study for the Certified Associate in Project Management Exam with practice questions and answers. Enhance your understanding of project management principles and strategies to excel in the exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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What is essential to do when listening actively and effectively?

Providing unrelated feedback
Interrupting the speaker
Summarizing and identifying next steps
Focusing on a personal agenda

The correct answer is: Summarizing and identifying next steps

Active and effective listening requires actively engaging with the speaker, rather than providing unrelated feedback or focusing on a personal agenda. Interrupting the speaker shows a lack of respect and can disrupt the flow of the conversation. By summarizing and identifying next steps, you show that you have been actively listening and are able to understand and process the information being shared. This also allows for effective communication and ensures that both parties are on the same page. Therefore, C is the essential action to take when listening actively and effectively.