CAPM (Certified Associate in Project Management) Practice Exam

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Study for the Certified Associate in Project Management Exam with practice questions and answers. Enhance your understanding of project management principles and strategies to excel in the exam!

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What indicates a cause and effect relationship in quality management tools?

  1. Scatter diagrams

  2. Run charts

  3. Cause and effect diagrams

  4. Control charts

The correct answer is: Cause and effect diagrams

A cause and effect diagram, also known as a Ishikawa or fishbone diagram, is a graphical tool used to identify and analyze potential causes of a problem or process. It helps to visually represent the relationship between an outcome (effect) and the potential factors (causes) that contribute to it. Options A and B, scatter and run charts, are not specific to identifying cause and effect relationships. They are used to visualize data points and trends over time. Option D, control charts, are also used to monitor and analyze data over time but do not directly indicate a cause and effect relationship. Therefore, option C is the best choice for indicating a cause and effect relationship in quality management tools.